HOLIDAY HOMES
INVESTMENTS
AIRBNB DONE RIGHT

At Close to Home, we excel in simplifying the management of holiday homes and investment properties. Our dedicated team handles everything from guest communication and cleaner coordination to full-scale operations, ensuring a hassle-free experience for property owners and guests alike. Using AI-driven systems and personalized strategies, we optimize your property's performance across major booking platforms and our own site. Trust us to maximize your rental income and maintain your property to the highest standards, while you enjoy peace of mind and exceptional service. Contact us today to discover how we can elevate your vacation rental experience.

Expert Management for Your Airbnb and Vacation Rental Properties

Streamlining the management of holiday homes and investment properties. Our efficient and straightforward approach ensures a hassle-free experience for both property owners and guests. With our dedicated team handling every detail, from guest communication and cleaner coordination along with everything in-between

SERVICES

Marketing and Advertising

Integrated Listings: We integrate your current OTA listings with our channel management software, ensuring seamless synchronisation for bookings across platforms like Airbnb, Booking.com, VRBO, and Google Vacation Rentals, in addition to our close to home listing site.
Dynamic Pricing: Frequent adjustments based on seasonality, demand, and local events to optimise your rental income, completed with AI analytics as well as personalised adjustments on a daily basis.

Owner Portal

Access: Owners can access a comprehensive portal to view all current and upcoming bookings, providing transparency and ease of management. Dates can also be blocked by the owner for their own use.

Guest Management

Reservation Management: Efficient handling of inquiries, bookings, and cancellations to maximize occupancy.
Communication: Prompt and friendly interaction with guests before, during, and after their stay, ensuring a memorable experience.
Check-in/Check-out: Streamlined processes for hassle-free guest arrivals and departures.
Review Analysis: Regularly review guest feedback to continuously improve service.

Contacts and Support

Operations Manager and guest communication staff have 24/7 Availability around the clock to handle any urgent issues that may arise.
Property Manager Availability: Accessible from 9 am to 2:30 pm, Monday through Friday.

Guest Screening: Vetting guests where applicable to ensure the safety and security of your property.

Property Upkeep

Cleaning Services: Thorough cleaning after each stay, including linen changes and restocking of essentials.
Laundry Management: Our cleaning staff handles all laundry tasks in conjunction with our suppliers, ensuring fresh linens for every guest.
Regular Inspections: Conduct regular inspections to identify and address any issues promptly, working closely with property owners to find effective solutions.
Maintenance: Contractor management - with no margin!

Owner Payouts

Flexible Payments: Choose between bi-monthly or monthly payments. Bi-monthly payouts are completed on the 1st and 15th, while monthly payouts occur on the 20th* Produced with owner statements,

Simplicity & Efficiency

Our efficient management services will ensure your vacation rental property is rented efficiently, maintained to the highest standards, and provides an exceptional experience for all guests. With Close to Home, you can be confident that our strategy will maximize your rental income. Contact us today to learn more about how we can help you achieve your property management goals.

Implementation Plan

Have a chat
Call us to discuss if short term letting is right for you - Book a time for our team to view your property.
Property viewing
We will view your property, Feedback will be provided on any implementations that may help increase your property revenue and guest experience
Contract Review
Owner reviews, approves, and signs contract and implements any of the advised recommendations they choose (If required).
Property Set up
Close to Home conducts a detailed listing inspection and gathers information for the guest manual, supplies, along with our systems and process set up. Photos are taken.
Listing creation
We set up your listings for optimal performance on all our partner OTAs and Close To Home sites.
Go Live
We launch your property and you start benefiting from our comprehensive management approach.

We keep things simple - but to be simple

its not 123, its as easy as 1 through 6.

HOLIDAY HOMES INVESTMENTS AIRBNB DONE RIGHT